Feedback may refer to information that you get from someone else concerning an activity that you may have carried out or the person giving feedback may have carried out .
In organizations feedback is important especially when it is coming from clients or customers .
The writer will attempt to share some benefits of feedback below :
1.When a client gives feedback to you as an organization take it seriously and don’t be defensive .Reflect on the feedback but do not take it personally.When you do so you will improve and do better next time .
2.Feedback from fellow workers help you as an individual to see other areas which may be called “grey areas”.These are areas you may not be aware of yet others may see them and just keep quiet .It depends some grey areas may cost you big time when they explode eg you may lose your job because you were not aware of your terrible attitude towards authority.
3.Feedback helps individuals grow and improve.
4.Feedback help you to check whether an assignment has been done or not .
5.You may be doing something unintentionally and this thing may be affecting others or even your job ,when someone gives you feedback it helps you adjust and realign.
6.Feedback helps an organization realize that there are new trends on the market and yesterday ‘s methods may fail to work today.
7.Positive feedback makes you feel good and appreciated .
8.Negative feedback helps you grow and do better next time.
9.Feedback helps you see if you are still pursuing organizational goals or not.
In conclusion if feedback is taken seriously some relationships would remain intact , some companies would be somewhere in terms of positive growth and some individuals would be doing far much better in life than what they are doing now .Feedback is good for growth and development.
The writer Professor Elias Chakabwata is the Executive President of Impact Training Institute. He is an organizational growth consultant and leadership guru.He can be contacted on 0732288687.
www.impacttraininginstitute.co.zw
