Passengers were left with mixed emotions upon hearing reports of ZUPCO potential termination of contracts with private bus companies. The move, outlined in a letter sent last week, stated that contracts were slated to expire by February 28, although negotiations were underway for possible reconsideration.
For many commuters, ZUPCO had become a beacon of reliability amidst the chaos of informal transport systems and aggressive touting. Affordable fares, consistency, and a sense of security were cited as major advantages of traveling with ZUPCO.
Tinashe Ruwani, a passenger at Copacabana terminus, emphasized the affordability and reliability of ZUPCO buses, urging for their continuity under the ZUPCO umbrella.
Similarly, Fadzai Hwengere highlighted the convenience brought about by the collaboration between ZUPCO and private operators, praising the clear schedules and designated pick-up points that minimized confusion.
Bruce Masawi echoed these sentiments, underscoring the reduction in tout harassment and orderly queuing systems facilitated by ZUPCO buses.
However, amidst the passenger support for the ZUPCO’s-private operator partnership, there were voices of concern regarding the safety and legality of some contracted buses. Some passengers expressed worries about the roadworthiness and insurance status of certain vehicles, calling for stricter regulations and maintenance standards.
In the official communication dated February 9, ZUPCO’s acting chief executive, Tineyi Rwasoka, notified bus operators of the impending contract expiry and expressed gratitude for their past collaboration. Despite the decision not to renew contracts, Rwasoka assured operators of future considerations should similar services be required.
Meanwhile, confusion seemed to loom as conflicting messages emerged regarding the termination of contracts. Manicaland bus operators chairman, Esau Mupfumi, disclosed receiving termination letters from ZUPCO but indicated ongoing discussions with government officials regarding potential funding for new buses.
SOURCE : THE HERALD
